Resources

Take a look through our resources
to help you on your path to employment.

Interview Questions you may be asked

A range of questions often asked in interviews conducted by leading employers

Aviation Recruitment Programme

Secure a career in the aviation industry by attending our recruitment programme

Customer Service Skills

Progress your career by developing your
Customer Service Skills

Career in the defence industry

Prepare for jobs in the defence industry
with The Launch Groups range of programmes

Competency Based Questions

Use the CAR technique to answer various competency-based question examples.

Contact centre operations (CCO)

Prepare for jobs in the CCO industry
with The Launch Groups range of programmes

Conflict Management Skills

Understand how to resolve conflict
situations in a professional manner

Privacy Statement

Understand why we ask for and how we process your data

Questions you should be asking
at interviews

A long list of example questions you could ask at an interview.

Hospitality Jobs

Prepare for jobs in the hospitality industry with our range of programmes

TLG SAFEGUARDING POLICY

Download our Safeguarding policy which outlines our approach to keeping our learners safe and supported

Interview Questions you may be asked

A range of questions often asked in interviews conducted by leading employers

Questions you should be asking at interviews

A long list of example questions you could ask at an interview.

Contact centre operations (CCO)

Prepare yourself for CCO jobs by studying with The Launch Group

Customer Service Skills

Progress your career by developing your Customer Service Skills

SSP - Hospitality & Catering

Get The Launch Group free guide

Competency Based Questions

Use the CAR technique to answer various competency-based question examples.

Aviation Industry Training

NCFE Level 1 Certificate in Exploring the Aviation Industry

Hospitality Jobs

Prepare yourself for Hospitality jobs by studying jobs by studying with The Launch Group

Health & Social Care

Health & Social Care Pre-Employment Programme

Swissport - Ground Handling

Get The Launch Group free guide

Contact centre operations (CCO)

Get The Launch Group free guide

Interview Questions you may be asked

A range of questions often asked in interviews conducted by leading employers

Competency Based Questions

Use the CAR technique to answer various competency-based question examples.

Questions you should be asking at interviews

A long list of example questions you could ask at an interview.

Aviation Industry Training

NCFE Level 1 Certificate in Exploring the Aviation Industry

Contact centre operations (CCO)

Prepare yourself for CCO jobs by studying with The Launch Group

Hospitality Jobs

Prepare yourself for Hospitality jobs by studying jobs by studying with The Launch Group

Customer Service Skills

Progress your career by developing your Customer Service Skills

Health & Social Care

Health & Social Care Pre-Employment Programme

Career in the defence industry

Prepare for jobs in the defence industry with The Launch Group

Conflict Management Skills

Understand how to resolve conflcit situations in a professional manner

Swissport - Ground Handling

Get The Launch Group free guide

Contact centre operations (CCO)

Get The Launch Group free guide

Movement to work

Get The Launch Group free guide

SSP - Hospitality & Catering

Get The Launch Group free guide

Level 2 Certificate in PRINCIPLES
OF TEAM LEADING

Download our qualification overview for this
nationally recognised qualification

Level 3 DIPLOMA IN MANAGEMENT
SKILLS & KNOWLEDGE

Download our qualification overview for this
nationally recognised qualification

Carbon Awareness & ENERGY MANAGEMENT

Download our qualification overview for this
nationally recognised qualification

Movement to work

Get The Launch Groups free MTW guide

Mental Health First Aid

Download our qualification overview for this
nationally recognised qualification

IOSH WORKING Safely

Download our qualification overview for this
internationally recognised qualification