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aviation academy

The Launch Group supports our clients with their commercial training needs, providing specialist industry training for your staff. We have accredited programmes which give your staff certification in the chosen subject or a non-accredited programmes, each designed on a bespoke basis. Examples of some of the training we offer are:


The Launch Group supports our aviation clients recruitment through a pre-employment academy model in a number of locations across the UK.

Our academies work alongside a number of aviation employers supporting recruitment and training in Ground Handling, Cabin Crew, Airport Security and Airport Hospitality. Aviation is one of the most desired employment sectors in the UK with a consistent increase in growth over a long period. If you are interested in a career in Aviation at any of the airports listed, contact us or navigate to the areas on this page to find how we can support you in to this industry.

“78% of participants attending our Aviation Academy secure employment in their chosen role”

• Newcastle (NCL) • Birmingham (BHX) • East Midlands (EMA) • Manchester (MAN) • Liverpool (LPL) • Leeds Bradford (LBA) • London Luton (LTN) • London Stansted (STN) • London Gatwick (LGW) • Bristol (BRS) • Belfast (BFS) • Edinburgh (EDI) • Glasgow (GLA)


The Launch Group supports people in to employment in Aviation Ground Handling. Ground Handling agents provide a complete range of services to various airlines including…


The Launch Group delivers an industry recognised Level 2 Cabin Crew qualification as part of the Launch Group Aviation Academy. One of the most desired roles in the industry…


The Launch Group supports airports across the UK with Airport Security Operative positions. The Civil Aviation Authority and Department for Transport work hard to keep our borders…


The Launch Group work in close partnership with the leading Food and Beverage provider at almost every UK airport. We support candidates in a wide range of positions such as…


The Launch Group Contact Centre Academy is a two week programme designed around our employer opportunities to give our candidates the best support moving them towards employment within this industry. The academy offers the opportunity to gain an industry recognised qualification (NCFE Level 2 Certificate in Contact Centre Operations), industry knowledge, Key skills development and tailored interview preparation.


The L2 CCO qualification will cover multiple areas including; understanding principles of personal effectiveness in a contact centre, the key principles of health and safety in contact…


As a Technical Advisor, you will handle inbound calls working on behalf of global market leading technology brands. This role is all about ensuring customers gain the best…


Your role will be to handle multi-channel contacts from customers with queries associated with a variety of products. Our employers work on behalf of multiple campaigns which include…


As a Sales Advisor you will be enthusiastic & motivated individual with the ability to build a rapport with people. The role consists of making outbound calls to engage new customers…

“The Launch Group believes in empowering individuals and giving them a platform to demonstrate their potential”


The Launch Group delivers a wide range of commercial training and qualifications, aimed at supporting businesses with the various operational demands and legislative requirements. Each subject area can be delivered as an accredited routeway or as awareness training for both individuals and employers.


Ensuring staff members are effectively trained in health and safety procedures is extremely important for employers. This is to ensure they have the correct systems in place to ensure a healthy and...


Risk assessment is an essential step in helping to protect employees and businesses. An effective risk assessment requires an inspection of the workplace to identify potential risks that could cause harm. As part of the risk assessment


Effective fire safety training is essential for many employees. This is because fire can destroy lives, close businesses and put a tremendous strain on the health and welfare of those affected by it...


All organisations must ensure by law that they have a sufficient number of employees who possess a first-aid qualification to fulfil their first-aid needs at all times. Employers must ensure that their provision is adequate and...


The law requires that all food handlers need to be trained according to their food handling work activities. Achieving accredited food safety training will assist food business operators in proving that they have displayed due diligence and are...


This qualification is ideal for any individual who requires conflict resolution training, particularly if they are likely to encounter a conflict situation in the workplace. An individual can find themselves in a conflict situation in a variety...


For any organisation to be successful it must be able to meet the expectations of its customers. This is largely done through the effective provision of customer service. Customer service is applicable to all sectors where interactions take place...


The Launch Group designs bespoke leadership and management training programmes on behalf of a number of clients. Whether it’s a programme aimed at first line supervisors and team leaders or a programme for...


The Launch Group delivers a number of qualifications suitable for those individuals looking to teach, assess or deliver qualifications through training courses. These qualifications focus on excellence in delivery and the effective use of interactive visual aids to inspire and motivate learners to implement what they have been taught.

Each assessment qualification available we deliver is ideal for learners who are looking to embark on a career in assessment. Once qualified, learners can support and assess individuals working towards the achievement of a qualification.

Qualifications we deliver include:
Level 3 Award in Education and Training
Level 3 Award in Delivering Training
Level 3 Certificate in Assessing Vocational Achievement


By law all sales of alcohol conducted on licensed premises must be authorised by a personal licence holder. To apply to become a personal licence holder, the applicant must hold a regulated qualification to prove they can sell alcohol both legally and responsibly.

The Launch Group works with clients across the Hospitality Industry and know the importance of satisfying licensing demands.

Qualifications we deliver include:
Level 2 Award in Underage Sales Prevention
Level 2 Award for personal License Holders

“The Launch Group believes in empowering individuals and giving them a platform to demonstrate their potential”


Abbreviated as CSR, Corporate and Social Responsibility involves how a business looks at the difference it is making on the community and the social and environmental impact of it day to day operation. The Launch Group helps our clients design bespoke training programmes which support CSR agendas through actively engaging and supporting local talent, managing referral partners and working in close partnership with our clients HR and L&D departments to design the right programme in line with the companies CSR objectives.

The Launch Group has a history of designing CSR related programmes for a number of high profile clients in the Aviation, Defense, Hospitality, Customer Service and Rail Industries.

Our programmes blend classroom learning with on the job work experience, ensuring individuals complete the programme with a fresh set of work-related skills and experience.

Often accredited, our programme participants learn new-age employability skills and learn how to approach the modern job market.

Most importantly, the individuals gain momentum, confidence and the know-how to move themselves forward in to employment.

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