compliance Training

"All of our training courses can be studied via our E-Learning virtual classroom or delivered in person by one of our Tutors"

The Launch Group offers a wide range of compliance training and qualifications, aimed at supporting businesses with their various operational demands and legislative requirements.

All of our training courses can be studied via our E-Learning virtual classroom or delivered in person by one of our Tutors

Each subject area can be delivered as an accredited routeway or as awareness training for both individuals and employers, ideal for new starters through the onboarding process. Alternatively, for existing staff members as part of their CPD (Continuing Professional Development).

HEALTH AND SAFETY

Ensuring staff members are effectively trained in health and safety procedures is extremely important for employers. This is to ensure they have the correct systems in place to ensure a healthy and safe working environment for employees and any other people who may be affected by their business activities.

The Health & Safety training we deliver is aimed at helping businesses train their staff in preventative approaches to hazards and in promoting a positive health and safety culture.

Training is also designed to ensure that all employees are aware of their own responsibilities and how they contribute to the effective maintenance of health and safety policies.

fire safety

Effective fire safety training is essential for many employees. This is because fire can destroy lives, close businesses and put a tremendous strain on the health and welfare of those affected by it. Every employee has a role to play in fire safety and the fire safety qualifications offered by Highfield help to support employees.

Employees successfully completing fire safety training courses resulting in a Highfield qualification will assist organisations in meeting their legal obligations and provide a much safer working environment for all of their employees.

manual handling

Manual handling injuries are the main cause of lost working days. These occur due to sprains and strains resulting from the incorrect lifting and movement of objects.

The Launch Group delivers training and qualifications which ensure regulatory compliance and minimise the potential costs that can be incurred from work-related lifting injuries.

Equality and Diversity

Studying E&D with The Launch Group is suitable for both young and adult learners, including those in or seeking employment. It is also ideal for those who need to develop an awareness of issues surrounding equality and diversity, for example as part of an induction programme or personal development.

safe guarding

The purpose of this training is to increase the learner’s knowledge and awareness of the Prevent Duty and safeguarding, including online safety. The training is suitable for those responsible for safeguarding others or those that play a key role or looking to progress towards the role of a DSO (Designated Safeguarding Officer).

data protection

Data Protection legislation has significantly changed recently with GDPR coming into effect in May 2018. This training is delivered in view of broadening the knowledge of individuals who need to understand the importance of data protection and information security and how to comply with the new regulations.

Each learner will come away with a thorough and in-depth understanding of Data Protection and the confidence in understanding the policies and interpretation of the new legislation.

Food Safety

The law requires that all food handlers need to be trained according to their food handling work activities. Achieving accredited food safety training will assist food business operators in proving that they have demonstrated the due diligence and are therefore compliant in the eyes of the law. Training with The Launch Group will ensure employees who handle food will gain a firm grasp of the importance of food hygiene and knowledge of the systems, techniques and procedures involved.

Furthermore, those individuals that have successfully completed a food hygiene course will have the confidence and expertise to deliver quality food safely to customers. This training is suitable for anyone working in catering, hospitality or manufacturing settings where food hygiene is essential as food is prepared, cooked, served or produced.

first aid

All organisations must ensure by law that they have a sufficient number of employees who possess a first-aid qualification to fulfil their first aid needs at all times. Employers must ensure that their provision is ‘adequate and appropriate in the circumstances’.

It is the employer’s responsibility to decide what the requirements of the organisation are by assessing any specific work hazards and ensuring that sufficient equipment, facilities and personnel are available to deal with the consequences of these hazards.

As part of each assessment, the HSE recommends organisations should consider things such as the nature of the work and the subsequent hazards and risks, the size of the organisation, work patterns and accident histories.

customer service

For any organisation to be successful it must be able to meet the expectations of its customers. This is largely done through the effective delivery of good customer service.

Customer service is applicable to all sectors where interactions take place with customers including commercial businesses, charities and national/local governments.

conflict management

This qualification is ideal for any individual who requires conflict resolution training, particularly if they are likely to encounter a conflict situation in the workplace.

An individual can find themselves in a conflict situation in a variety of roles, particularly those which involve them dealing with customers or the general public.

The completion of a conflict resolution training course, resulting in this qualification, will give learners the knowledge of how to reduce potential conflict through communication, manage unrealistic expectations and identify the factors that influence human responses in conflict situations.